Extend your learning with one-to-one coaching from Mary Jane Copps, The Phone Lady.
This module consists of four 30-minute personal phone coaching sessions.
Mary Jane Copps
CEO, The Phone Lady
About the instructor
I embraced my alter ego – The Phone Lady – in 2006 and have now worked with over 500 clients training over 12,000 individuals how to communicate more effectively on the telephone.
I've had the good fortune of being profiled as a communications expert by the Wall Street Journal, National Post, The Globe & Mail, CBC, CTV, Global and other publications, television and radio outlets throughout North America (including a very silly skit on This Hour Has 22 Minutes!). And I'm the author of The Phone Book: Essential Telephone Communication Skills, as well as a weekly blog on all things … phone!
In May 2016, I was awarded the national BDC Mentorship Award through Futurpreneur Canada for my work with young entrepreneurs, helping them grow their businesses and maximize their impact on the economic growth of Atlantic Canada.
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